What data sources can it connect to?

The platform connects to databases, APIs, spreadsheets, and common SaaS tools. Most operational systems can integrate via API or database connection.

How do SLA alerts work?

You define SLA thresholds and warning levels. The system monitors in real-time and sends alerts via email or Slack when items are at risk or breached.

Can I create custom calculations?

Yes, the formula builder lets you create calculated metrics. Combine fields, apply functions, and build the specific metrics your business needs.

Does it support drilling down into data?

Yes, dashboards support drill-down from summary to detail. Click a metric to see the underlying data and investigate issues.

Can we embed dashboards elsewhere?

Yes, dashboards can be embedded in other tools via iframe. Secure embedding with SSO is supported for internal portals.

How often does data refresh?

Refresh frequency is configurable per data source—from real-time to daily. Most operational data refreshes hourly or more frequently.

Analytics & ReportingProfessional Services

Operations Dashboard

Operations analytics with KPI tracking, SLA monitoring, and bottleneck detection.

Full source code

One-click export

Fully customizable

Production ready

Template Preview

Operations Dashboard is a business intelligence platform for operations teams who need visibility into business performance, process efficiency, and capacity utilization. It brings together data from across your organization into actionable dashboards.

Track KPIs across departments with real-time updates. Monitor SLAs and get alerts before breaches. Analyze process bottlenecks with funnel and cycle time metrics. Plan capacity based on volume trends and resource availability.

From operations managers to COOs, this template provides the visibility needed to run efficient, scalable operations.

Why Choose Operations Dashboard?

Discover how this template can transform your professional services operations

Track Every KPI

Define and monitor the metrics that matter. See trends over time. Set targets and track progress.

Never Miss an SLA

Real-time SLA monitoring with alerts before breach. Understand where time is spent and why SLAs are at risk.

Find Bottlenecks

Process analytics show where work gets stuck. Cycle time breakdowns identify improvement opportunities.

Plan Capacity

Volume forecasting and resource planning. Know when you need more capacity before you're overwhelmed.

Enable Self-Service

Teams access their own metrics without waiting for reports. Configurable dashboards for different roles.

Drive Accountability

Clear metrics with owners. Scorecards and reviews based on objective data.

Who Should Use This Template?

This template is designed for healthcare professionals and organizations of all sizes

Operations Leaders

VPs and directors of operations managing cross-functional performance.

Process Improvement Teams

Teams focused on identifying and fixing operational inefficiencies.

Service Delivery Managers

Managers tracking SLAs and service quality metrics.

Business Analysts

Analysts building reports and dashboards for operational insights.

How to Get Started

Go from template to production in four simple steps

Connect Your Systems

Integrate with your operational systems—ticketing, orders, support, etc. Configure data pipelines.

Define Metrics

Create KPIs from your data. Set up SLAs with thresholds and alert rules.

Build Dashboards

Create dashboards for different teams and roles. Share and embed where needed.

Monitor and Improve

Track metrics daily, identify issues early, and drive continuous improvement.

Features Included

KPI Dashboards

SLA Monitoring

Process Mining

Capacity Planning

Alert System

Common Use Cases

Tracking operational KPIs

Monitoring SLA compliance

Analyzing process cycle times

Forecasting volume and capacity

Running operational reviews

Identifying process bottlenecks

Creating executive dashboards

Setting and tracking improvement goals

Built With Modern Tech

React 18 with Next.js 14TypeScriptPostgreSQL + data warehouseTailwind CSS + shadcn/uiNode.js backendREST API + database connectorsETL pipelinesAlerting system

Integrations

SQL databasesREST APIsGoogle Sheets / ExcelZendesk / FreshdeskJira / AsanaSlack / TeamsEmail alertsZapier

Frequently Asked Questions

Everything you need to know about the Operations Dashboard template

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Ready to Build Your Professional Services Solution?

Start building with Operations Dashboard today. Full source code included, deploy in days not months.

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